Privacy Policy

1. Information we collect

We collect information you provide directly, information generated by your use of the service, and technical data necessary to operate and secure the platform.

• Account data: email address and password hash.
• Usage data: models used, token counts, and cost totals.
• Technical data: IP address, user agent, and request metadata.
• Cookies: session cookies required for authentication.

2. How we use information

We use information to deliver the service, maintain security, and improve reliability and performance.

• Provide API access and account management.
• Measure usage and apply pricing and free credit.
• Detect abuse, fraud, and security incidents.
• Communicate service updates and respond to support requests.

3. Upstream model providers

CheapGrok proxies requests to third party model providers, including xAI. Your prompts and related metadata may be transmitted to these providers to generate responses. Their policies may apply to processing of that data.

4. Sharing and disclosure

We do not sell personal information. We share data only as needed to operate the service or comply with legal obligations.

• Service providers for hosting, monitoring, and security.
• Upstream model providers for inference processing.
• Legal compliance when required by law or valid requests.

5. Data retention

We retain account information while your account is active. Usage logs and metadata are kept as needed for billing, security, and compliance, then deleted or aggregated. Retention periods may change as the service evolves.

6. Security

We use administrative, technical, and physical safeguards to protect data, including encryption in transit and access controls. No method of transmission or storage is fully secure, so we cannot guarantee absolute security.

7. International transfers

Your information may be processed in the United States or other regions where our service providers operate. We take steps to ensure appropriate safeguards for cross-border transfers.

8. Your choices and rights

You may request access, correction, or deletion of your personal information. You can also revoke API keys or close your account at any time.

• Request data access or deletion via support.
• Update account details in the portal.
• Revoke API keys at any time.

9. Children

CheapGrok is not intended for use by children under 18. We do not knowingly collect personal information from minors.

10. Changes to this policy

We may update this policy from time to time. We will post changes on this page and update the "Last updated" date. Continued use after changes means you accept the updated policy.

11. Contact

If you have questions about this policy, contact us at [email protected].